Oversees the design, installation, configuration and support of the NYCERS data and voice communications environments. This includes at the NYCERS premises (the Brooklyn Tower, the Brooklyn Mezzanine and Long Island City), the external connectivity (between the NYCERS locations, to Internet Service Providers (ISP), to Telephone Companies and to other NYC agencies), and the Fiber Channel (FICON) and Fiber Channel Over IP (FCIP) connections to the disk storage array (SAN) and the virtual tape library (VTL). Responsibilities include the planning, design, installation, configuration, testing, troubleshooting, maintenance, capacity monitoring, bandwidth monitoring, security and support of all applicable devices, systems and components. Manages vendor services, service engagements, adherence to Service Level Agreements and the completion of work by the commitment dates. Develops and documents standard operating procedures, standards and utilities for administration, management, monitoring, modification and troubleshooting of the voice and data network. Monitors capacity and bandwidth utilization to establish trends and project needs and growth forecasts. Serves as an in-house expert and authority regarding network communications and connectivity issues.
$89,383.00 - $134,914.00
NYC EMPLOYEES RETIREMENT SYS