JOB DESCRIPTION:


The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City including yellow medallion taxis, community car services and livery cars, black car services, luxury limousines, commuter vans and paratransit services. Combined, the TLC regulates industries that are responsible for over 500,000 daily trips, serving over 1,000,000 passengers. Our role is to ensure that each passengerâ¿¿s riding experience is safe, comfortable and convenient. The TLCâ¿¿s Licensing and Standards Division is responsible for the review and credentialing of all members of TLC-regulated industries ranging from yellow taxi drivers to commuter van base owners. In total, there are 17 different license types with over 185,000 licensees managed by the Division. The Division is responsible for developing and setting applicant standards, accepting and evaluating applicant submissions and ensuring that licensees maintain the high standards of conduct established by the TLC through proactive compliance monitoring of licensing requirements. The Division strives to provide a high level of customer and client services for our licensees so that they can provide a safe, comfortable and convenient ride for their passengers. This position will be reporting to the supervisor of the Licensing and Standards Analytics Unit. The person chosen will conduct overall evaluation and analytic work for the TLCâ¿¿s Licensing and Standards Division to assess and improve data collection, data quality, data utility, and data analysis for the purposes of improved management, evaluation of staff productivity, assessment of program impact, and the development of management indicators. They will also develop, design and/or update Division databases to ensure proper development of the analytic tools necessary to conduct day to day use. Some examples of typical tasks include: â¿¢ Perform research activities and prepare written reports by collecting information and data of current and historical nature for use in the preparation of executive summary reports. â¿¢ Enter monthly, quarterly, and annual agency performance metrics for Citywide Performance Reporting. â¿¢ Managing the day-to-day aspects of various special projects. â¿¢ Constructing and refining databases for internal use. â¿¢ Assisting the Director and Supervisor in operational and policy oversight for the Unit. â¿¢ Assisting other Division Directors with operational and process management and the development of analytic tools to address areas of need and provide for the ability to monitor workload and fundamental key indicators that measure progress.

Salary: $32,321.00 - $53,788.00

Median salary: $43,054.50

Posting date: April 08, 2014

End date: N/A

Department: TAXI & LIMOUSINE COMMISSION

Url: https://a127-jobs.nyc.gov


Job Availability Score
  • 26 out of 436 available jobs

22




Salary Range for Community Associate

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